I learned this one the hard way, and not in an exam room.
A few years ago I was caring for a family member through a serious illness. I want to tell you I did it with grace. What actually happened is that I got very good at the logistics and very bad at noticing myself. You get so focused on the person you are caring for that you forget there is another person in the equation who also needs tending. I did not see it until the morning I felt a flash of resentment toward someone I love more than almost anyone. That was the moment it landed. I was running on empty and calling it devotion.
Taking time for myself felt selfish. Complaining about anything felt worse, because how do you complain about being tired when the person beside you is fighting for their health. So I did not give myself permission to be human, and it cost me more than it needed to.
I think about that season often now. Caregiver fatigue does not stay in human medicine. I see it most when I am sitting across from a client who is doing exactly what I did.
Her name is not important, but her cat’s was Millie. We had been managing Millie for years through the usual stack of feline geriatric problems: arthritis, hyperthyroidism, chronic kidney disease, and inflammatory bowel disease. By that last stretch, the weight loss had become profound, and Millie was lethargic, weak, and dehydrated. Her owner was, without exaggeration, one of the most capable caretakers I have ever worked with. She kept flowcharts, graphs, and a medication schedule that would have humbled most of us, and she executed it with a consistency and accuracy I could not have improved on. Every time the specialist or I reached deeper into the bag of tricks, she said yes, and then she went home and did the work.
She was nailing the care of Millie, but in return she was disappearing.
I could see it before she said a word. The tightness in her shoulders, the dark circles, and a weight loss of her own told the story of sleepless nights, worry for Millie, and putting the cat’s needs ahead of her own. She had rebuilt her entire life around Millie’s care and had done it willingly. She had also stopped going to the gym, stopped tending her garden, and had missed many family events. The things that gave her joy and comfort had fallen off the calendar, one at a time, until they were simply gone.
At that last appointment, Millie was done. I knew it, and I think her owner knew it too. But there was a part of her that would not allow her to accept it. She had bought into doing everything possible, and giving up did not feel right.
I sat there running through options I could offer, and then I understood that options were not what she needed from me. What she needed was for someone with a white coat and twenty years of watching this exact moment to look at her and say: you have done everything, and you are allowed to stop. It is time, and choosing peace for Millie is not giving up on her.
So I told her. I gave her permission to let go.
Here is what I have come to believe. As veterinarians, we are trained to identify pathology, and we are pretty good at it. We come up with plans to extend lives, and when we are tapped out, we call in the specialist. We are far less trained to identify the human slowly killing themselves under the weight of caregiving in front of us, and we are in a better position to see it than almost anyone. We are, whether we asked for the job or not, one of the few people in a caregiver’s life who is qualified to say the thing they cannot say to themselves.
Clients need to hear that if they cannot commit to a treatment, for any reason at all, it does not make them a bad person and it does not make them a failure. They came to us because they care. That is not in question. Whether the barrier is money, time, physical capacity, or the simple fact that a person has run out of themselves to give, “the best plan we can actually sustain” is a legitimate plan and not a consolation prize. Giving someone room to choose the version of care they can live with is not lowering the bar, it is meeting them where they stand.
This is where we can do more than name the problem. A caregiver who is running on empty rarely has the bandwidth to go find help, so the most useful thing we can do is put it directly in their hands. Build a single page or a link, keep it ready, and give it to clients the moment you see the strain. Here is what belongs on it:
- Respite and shared-care options. Trusted pet sitting, boarding, or daycare so a caregiver can attend the wedding, take the trip, or simply sleep. Framing a break as part of good care, not a lapse in it, gives people permission to actually take one.
- A quality-of-life framework. A structured scale gives owners something concrete to hold instead of a gut feeling they keep second-guessing, and it externalizes the decision, so the answer comes from the data you built together rather than a moment of doubt at three in the morning. Three I trust and point people to:
- Ohio State’s “How Will I Know?” guide (vmc.vet.osu.edu), which walks through the decision and anticipatory grief with real compassion.
- The HHHHHMM Quality of Life Scale (caringpathways.com), Dr. Alice Villalobos’s scored tool that most of us learned on.
- The IAAHPC’s helpful-links page (iaahpc.org), where the International Association for Animal Hospice and Palliative Care keeps quality-of-life scales, pain scales, and grief support gathered in one place.
- Anticipatory grief support. Pet-loss support lines and counseling resources exist for the period before the loss, not only after. Naming them early tells a client that what they are feeling is normal and that grieving ahead of time is not disloyalty.
- In-home hospice and palliative referrals. For the families who want the end to happen at home, on the couch, in the sun. Knowing this option exists changes how the whole final chapter feels.
None of that replaces the sentence itself. The resources make the permission real, but the permission is the gift.
I got mine too late that season with my family member. I eventually learned that caring for someone else does not require erasing yourself, and that the version of me who took an hour back was a better caregiver, not a worse one. Most of our clients have not learned that yet. Some of them will only hear it if we are the ones who say it out loud.
We spend our careers reaching for the next thing to try. Every so often, the most healing thing we can offer is not another option at all. It is permission.
Free download
When Caring for Your Pet Feels Like Too Much
The one-page version of the list above, written for the client rather than the clinician. There is room at the top for your clinic name and phone number, and a blank line under each section for the sitters, support lines, and in-home providers you actually recommend. Print it, keep it at the front desk, and hand it over the moment you see the strain.
Both are one page. Use the Word file to add your clinic details and local referrals before you print; the PDF is ready to print and fill in by hand.
A companion to What Are Your Goals Today for Duke? and What We Owe Clients Before We Run the Test. Each turns on the same instinct: the client in front of you knows something you need to ask about before you reach for the plan.
— Dr. V
The Gray Oak Journal
Dr. V is a veterinarian with over twenty years of clinical and operational leadership experience. She has owned and operated several veterinary hospitals, weathered many shifts in the industry, and served on advisory councils. She writes The Gray Oak Journal at grayoakjournal.com.